Delivery policy
Shipping and delivery policy for services and products applies to all forms of purchase at CCK.
1. Delivery form
- When purchasing products/services at CCK, you can choose one of the following forms of transportation and delivery:
- CCK directly transports and delivers to customers tangible products such as activation codes, servers, etc.
- For online services, CCK will deliver to customers via Email, text messages and manage at https://id.cckvn.vn
2. Delivery time
- Free shipping nationwide for all types of services/products.
- Time frame from 8:00 to 17:30 daily.
- In case the product/service needs to be installed, CCK will provide free support through remote control software such as UltraView, TeamViewer, Anydesk,…
- In special cases for large-volume services, CCK will support on-site product delivery & training (costs will be calculated after agreement) for Hanoi city and neighboring provinces.